asurion Asurion Japan K.K.

All-in-one solution to support your everyday lifeAll-in-one solution to support your everyday life

Asurion Japan K.K. will give you
quick solutions for troubles
on your smartphone and PC.

Asurion Japan K.K. started
in February 2004.
We have been working with
a major leading company of
mobile communication business industry
to provide mobile device protection
services and aftercare.

We provide solutions to various issues
and troubles by phone or chat.
When your mobile phone gets broken,
we can provide a replacement immediately
to keep your everyday life on going.

We always listen to your voices
to improve ourselves and our services.

Asurion Japan K.K.
is supporting
mobile device users
in Japan nationwide.

  • Customers

    65million customers

    Asurion Japan K.K. is providing safety & security to almost half of Japan’s population every day.
    (As of June 2021)

  • Stations


    11 call centers and 2 logistic centers are operating in Japan nationwide from Hokkaido to Okinawa to provide excellent support to you.

    (As of June 2021)

  • Service Started

    in 2006

    Since 2006, we, Asurion Japan K.K., have been providing services to our customers for a long time to make them happy.

CEO message

CEOHajime Kii

Since Asurion Japan K.K. started providing mobile protection services, we have been answering sincerely to our customers’ new demands while constantly developing ourselves and endeavoring towards our new frontiers such as aftercare services.

Our staffs love to play their unique roles to support your everyday life, and they will always be with you to create more values which surpass your expectation so that we can grow much further with you together.

―For those who are seeking career opportunities in Asurion Japan K.K. ―
We marked 4.8/5 score in Asurion group customer satisfaction rating. It is an outstanding result that can only be achieved by each and every one of our staff’s indefatigable effort to make our customers happy.

Please join us and help our customers enjoy their digital life of safety & security.

アシュリオン・ジャパン株式会社 代表取締役社長 紀伊肇の写真

Corporate information

Asurion Japan K.K.

ARK Hills, South Tower, 10F, 1-4-5, Roppongi, Minato-ku, Tokyo 106-0032, Japan

Hajime Kii