Remote Support

Our Remote Support offers knowledgeable solutions for smart phone operation issues in one simple phone call.

Not comfortable with the functionality of your smart phone? Struggling to understand what each ions mean? How do I download applications and use certain functions?
It is a burden to pay a visit to the shop… expert support technicians are able to assist you over the phone.


Features of Remote Support

  • Wherever you are

    One simple call to our customer care and the expert support technicians will support you.

  • Friendly Service

    Friendly and knowledgeable expert support technician will be able to access your smart phone remotely and provide you with guidance. So that those who are new to using smartphones can understand how it works from day one.

Please go to NTT DOCOMO website for more information.

To visit service site of NTT DOCOMO, please click here.